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Journal Communications, Inc. Reviews

6 Reviews
2.6
6 Reviews
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Bob Schwartzman
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  1. 1 person found this helpful  

    The lies began from first telephone interview and if you are seeking a churn and burn, you have found one at Journal.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Integrated Media Manager  in  Franklin, TN
    Former Employee - Integrated Media Manager in Franklin, TN

    I worked at Journal Communications, Inc. full-time for more than a year

    Pros

    There are some nice people there with high integrity, they are just not in management. They offer a decent product that has great potential. The opportunity to travel for free, while earning miles is a good perk. The clients are amazing!

    Cons

    The pay is not what they promise, the bonus will never happen, if you have two successful projects they will purposely give you a historically low performing project to control your earnings. If you are a top producer, they constantly raise your goals to keep from paying you fairly. They give you no time off, however in the initial interviews they promise because you travel each week Fridays are optional. Fridays are never optional so there is never time for Doctors appointments, time to file tax's, car repairs, the basic things people need to handle in life. All of management on the sales side distrusts one another. They change the rules and the compensation daily. With excessive travel and the job taking from 6am to 11pm-12am each day to do well, it is almost impossible to achieve a healthy work/life balance. Management travels to be with their families continually and are never available to assist the sales people, yet it you request a weeks vacation in a 12 month period it is frowned upon. There is numerous employees that have excelled in their sales with no help from their managers yet once they begin to truly believe they might achieve $100,000.00 per year the rules change regarding the type of project you are assigned next or the delivery date which bumps your bonus out another year. The company shows discrimination daily regarding women versus men, employees with families versus young single professionals. They disregard the importance of client retention and ask the employees not to become to close to their clients. They raise their prices without increasing the quality of their products. Their distribution is poor and not handled properly. Most salespeople agree their is no direction. One of the managers has so many personal issues he/she is unable to focus on any training, encouragement, assistance, or basic communication. Their idea of training and staying close to their team is to take them out for drinks.

    Advice to ManagementAdvice

    Terminate managers that are poor examples, lack qualifications to manage and are negative. During the hiring process, stop promising a base salary plus commissions, this has been told to numerous employees and each time management states there must have been a misunderstanding. This is a 100% commission job. Be honest and explain the travel is intense. The $22.00 a day food allowance for an entire days meals is not enough. Don't teach salespeople to mislead the client in order to close the sale. The sales school in the beginning is not actually helpful. Those hours would be best spent helping the salespeople understand and learn how to handle the objections that will arise. Don't promise the pay will be 10% of your project plus an additional 4% bonus. The 4% bonus won't happen. Be open to communication. Have a round table discussion monthly and allow employees to share ideas that work. Don't let your arrogance prohibit company growth. There are numerous smart young employees in the organization, treat them with respect, they have great ideas also.

    Doesn't Recommend
    Negative Outlook
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