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Liquid Web Inc. Reviews

30 Reviews
2.7
30 Reviews
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Liquid Web Inc. CEO/Founder Matthew Hill
Matthew Hill
19 Ratings
  1. 1 person found this helpful  

    You will work your butt off, and struggle to make rent...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator  in  Lansing, MI
    Former Employee - Systems Administrator in Lansing, MI

    I worked at Liquid Web Inc. full-time for more than 3 years

    Pros

    Provided full coverage healthcare, that is the best pro about working here.

    Many departments to choose from! 90% of them with the same crap tier pay as the phone-jockey support you start out in.

    Can get away with slacking, nobody really cares as long as the numbers "look" good come report time. This can get very irritating for those who do real work, and don't just buddy-buddy with a supervisor or play the stats.

    If you know remotely anything about Linux/web-hosting, this can be a place to learn more. Get in, get educated, then get OUT!

    Somewhat lax company policies. But as the place becomes more and more corporate, I see them slowly slipping away and being replaced with thicker employee handbooks every year...

    As long as you are cool with the in crowd, the atmosphere is nice to work in. Can be a nightmare for new-hires, or those without a backing friend on the inside going into it.

    Company does on occasion have some nice parties and catered events, But you are kinda made to feel like that makes up for the extremely low pay.

    There is no dress code whatsoever, Just don't show up nude.

    It's not mickey-d's... But only better by a smidgen.

    Cons

    --There are many challenges to working here, But the largest by far is the pay. Everybody knows its a huge issue, but nobody is doing anything about it. Look at every review below mine, heck even the good reviews main bad points revolve around the low pay. I can't remember a day working there where someone didn't complain about their financial issues... That says something about the place, and creates a miserable environment at times.

    The kinds of financial issues I see fellow employees struggling with are not ones of want, but rather necessity. The kinds where employees cannot scrape together the money to buy a working car after vehicle failure, and end up walking/biking to work. The kinds where legally required car insurance becomes "optional" because you have to keep the power on in your apartment... Not fun stuff.

     There is a huge lack of proper communication from higher-ups to lower employees. This can create a whole mess of issues.

    The workload, It is very overbearing at times.

    The generic apathy of upper management to do anything about the real issues of the company.

    If you offer any ideas that threaten anyone with power, you'll be be scrutinized and removed.

    Watching the small company I loved working for back in the day turn into a sloppy, corporate, it-factory.

    Knowing that I could get around the same rate of pay if not more working unskilled labor at a factory.

    Advice to ManagementAdvice

    Retain the people needed to run the core of the company. Thats a big one!

    Retain employees that are worth it.

    Implement some form of tiered support, or at least recognize your senior admins with senior pay.

    Retain employees that are worth it.

    Stop hiring incompetent people to fill desks. If this is not possible at least train them properly before letting them admin live servers.

    Stop pretending that everyone is at the same level. Some employees/departments are better than others, and should be paid as such.

    Implement some form of supervision/checks for the middle management, or hire ones that can do the job.

    Retain employees that are worth it.

    This from another review about sums it up,
    "Pay your employees what they are worth, $13 an hour is not a realistic figure for a full time Systems Administrator position. Quit with the extravagant parties and expenditures and put those funds into your staff, without your staff your company is nothing."

    Real bonuses maybe?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO