Macy's Jobs & Careers in Strongsville, OH

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4 days ago

Retail Fine Jewelry Clerical, Part Time: Strongsville, OH - Macy's Southpark Mal

Macy's Strongsville, OH

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Macy's Chairman, President, and CEO Terry J. Lundgren
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    Only Good for a Time Being

    • Comp & Benefits
    Former Employee - "Flex Team" (Part Time Contingent) Sales Associate in Strongsville, OH
    Former Employee - "Flex Team" (Part Time Contingent) Sales Associate in Strongsville, OH

    I worked at Macy's part-time (more than 3 years)


    - Good job for someone who is young and wanting to gain customer service and basic sales experience

    - Flexible hours (to work around school schedule, for example); online system allows you to pick shifts that fit your schedule

    - Friendly and helpful coworkers in general, and they were even willing to switch shifts with you if something came up; also, I got more hours by making friends/acquaintances with coworkers because if they couldn't work, they'd ask me to work for them

    - More hours typically become available around the holiday season, namely before Christmas, so if you're looking for some extra holiday cash, it's nice; but other than that, there weren't a whole lot of hours available (at least when and where I worked)

    - ***20% EMPLOYEE DISCOUNT... even on TOP of already reduced prices; you wouldn't believe what kind of "steals" I got, especially from shopping the clearance racks


    - Pay is awful at minimum wage; my pay only increased once (from $7.50 to $7.75) as a result of a minimum wage increase; all my hard work went unrewarded with the exception of verbal praise every now and then

    - Throughout 2 and a half years of dedicated service, I was NEVER offered a raise

    - Not enough hours

    - Online system for picking up shifts is horrible because there were never ENOUGH shifts available for part time/flex time employees; you are at the "bottom of the totem pole" so to speak

    - No benefits of any kind offered for "Flex Team" (Part Time Contingent), which basically means that you're not guaranteed a set amount of hours, which is really bogus; hours per week ranged anywhere from 0-30-ish but typically did not get above 20

    - Sales goals given are usually unrealistic expectations; management is always pushing sales and ESPECIALLY Macy's credit card applications, which they like to refer to as "Loyalty," but it seems that MOST of the customers who shop at Macy's ALREADY HAVE their credit card!

    - And last but not least, if you work in any of the women's clothing departments in particular, the fitting rooms are a pain to clean because they get awfully messy very fast; and not to mention, clothing is always getting moved around a lot by customers, so it has to be transported from one department to another all the time

    Advice to ManagementAdvice

    Be more fair to employees and especially to those who have given their time and dedication to the company. Recognize and reward those who are working hard by giving them raises. Don't keep hiring new employees when you already have employees who are looking for more hours; employees hate that.

    Doesn't Recommend
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