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Mattress Firm Reviews

3.5
445 Reviews
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Mattress Firm CEO Steve Stagner
Steve Stagner
300 Ratings
  • Mattress Firm Corporate is the best. Being a Mattress Firm salesman is the worst.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Houston, TX
    Former Employee - Sales Manager in Houston, TX

    I worked at Mattress Firm

    Pros

    Descent money, Good insurance and other benefits. You can initially move up fast in the company with good sales performance.

    Cons

    Work-life balance is atrocious. I once requested off for a family court date and was not granted the time off. I requested the time off over 2 months in advance. I was then told it was my responsibility to get my shift covered even though I was told 2 months prior that "family comes first at Mattress Firm." Also, my wife has forbidden me from ever working there again. They are also notorious for taking away days off for absurd training. They amp you up and tell you you're going to learn something new, but it's always the same exact meeting. There's no need for these corporate guys with their guaranteed 2 days (an actual weekend too) off a week to be forcing an employee to give up one of their days off in order to tell me the same thing they've been telling me since my initial training.
    If you're married and have kids be prepared to never see them again around the Holidays. Mattress Firm also forces mandatory 6 day work weeks and extended hours for the following holidays: All Of Them. Once your store starts doing well they will skyrocket your sales goals then all-of-a-sudden your not making any more bonus money and your told your performance is weak, in relation to your store's goals. If this is such an amazing place to work then why are you always short staffed and unable to keep employees around longer?

    Advice to ManagementAdvice

    Stop making your employees give up their days off and free time for asinine meetings and Holidays. Every year you would tell us that Columbus Day, Veteran's Day, President's Day, etc.. would be very busy weeks for us. Thus the mandatory 6 day work week with extended hours on top of that. Every single year it would end up being kind of sort of busier than normal. Not enough to make it financially worth missing all of your family time that week. No consistency in policy enforcement. Do not have your VP of Sales send out a video saying "Get ready to

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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