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I worked at MetLife (More than 5 years)RecommendsPositive OutlookApproves of CEORecommendsPositive OutlookApproves of CEO
Personally have a couple managers that have gone above and beyond to help their team members develop skills and participate in new responsibilities. A lot of employees would like to be the supervisor but once they are the job is more than they can handle or perhaps it’s not what they thought it was going to be. With management allowing team members to "test drive" responsibilities they can get a taste of what the role would entail before maneuvering themselves into career suicide.
With a company as large as MetLife it is easy to be overlooked. I have seen many great individuals processing an array of skills to tackle even the greatest of hurdles be sidelined multiple times which eventually decays the morale of the teams and impacts the corporate bottom line. Ultimately the various locations can be "cliquey", but this can be overcome with perseverance. While MetLife does offer a nurturing environment, the weak are definitely left behind.
Advice to Management
Keeping the board of directors and shareholders happy is a priority. Keeping the customers, both individual and group is a priority. It can feel as if these two are on opposite ends of the "see-saw". That fixed support in the middle of the see-saw that keeps the balance are employees who stare at you with glazed over eyes during town-halls and don't recognize you when you're visiting locations. Take the time to understand what your managers are doing in your name. “Shadow” each of your products and learn how to do a part of the process so you can say you have at least tried to hold that see-saw up. It’s time to stop being disconnected.