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I worked at MetroPCS full-time (more than a year)Positive OutlookPositive Outlook
I worked for them before they merged with T-mobile and I always enjoyed my experiences with upper management. The company provided a lot of training and employee expectations were very clearly stated.
The customers were CRAZY! My life was threatened on multiple occasions and we had to have a security guard on duty at all times because of all the insane people that visited the store.
There was a lot of micromanaging (about 1/3rd of the employees were "managers."
Advice to Management