Moto Hospitality

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Moto Hospitality Reviews

5 Reviews
5 Reviews
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Recommend to a friend
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Sir Gerry Robinson
1 Rating

    Terrible Management and double standards

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    • Senior Management
    • Culture & Values
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    Former Employee - Customer Service Assistant, Pease Pottage in Crawley, West Sussex, South East England, England (UK)
    Former Employee - Customer Service Assistant, Pease Pottage in Crawley, West Sussex, South East England, England (UK)

    I worked at Moto Hospitality part-time (less than a year)


    Family Discount card and opportunity to learn customer service skills


    Punish the good, reward the bad that's what is happening in Moto Services, Pease Pottage.

    Employees who aren't the "chosen ones"( I was one out of it and so were unfortunate few) are bullied and drained away and made to feel as a slave everyday.

    My unit manager misused his power to humiliate and used to pick on me every instance..
    Clean the unit interiors even when it looks perfectly good /wash the big dirty bin in and out which is not washed for ages ..but wait why don't you tell others.. we are currently 5 staff working in the unit..why only me when its nearly closing time, I have a child to pick up..Gives orders saying you have to do it..I have fever and flu sympathy..says start cleaning now..

    I decided to maintain my dignity and respect and couldn't take the harassment anymore so one fine day I tendered my resignation on my manager's face in front of public and staff.

    Finally if you are looking for part-time as female, never join these guys because they always favor men who can work 24*7 even if they are useless/have poor customer service skills/no family commitments and expel part-time staff eventually and make the former "The Supervisor" quickly.

    Also managers keep gossiping and passing sarcastic remarks to Customer Service Assistants and very unsympathetic even if you are genuinely ill and any sick leave taken will result to cutting your working hours to make you realize your mistake.

    I saw no staff staying more than 6 months in catering units because of poor management and mistrust in employees.

    Advice to ManagementAdvice

    Give respect and get respect.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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