NCO Financial

  www.ncofinancial.com
  www.ncofinancial.com

NCO Financial Jobs & Careers

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30+ days ago

Customer Service Representative

Expert Global Solutions Quezon, Metropolitan Manila

• Can successfully communicate with customers to gather information and learn about their needs and expectations • Collaborates with others to… Glassdoor


30+ days ago

Customer Service Representative

Expert Global Solutions Quezon, MNL

• Can successfully communicate with customers to gather information and learn about their needs and expectations • Collaborates with others to… Glassdoor


NCO Financial Reviews

116 Reviews
2.4
116 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
NCO Financial CEO, Expert Global Solutions Ron Rittenmeyer
Ron Rittenmeyer
9 Ratings
  1.  

    Expect to be screwed over in the end.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Getzville, NY
    Former Employee - Anonymous Employee in Getzville, NY

    I worked at NCO Financial full-time (more than an year)

    Pros

    Above minimum wage and was good experience to have to eventually get into a better job. Met some great people and made some great friends.

    Cons

    Expensive yet crappy benefits. Training sucks initial 3 weeks is extremely boring and you don't learn anything you really need. You learn on the floor but then get yelled at for not knowing. HR doesn't help and when incidents are "investigated" it means management talks to HR on how they are going to fire you and not pay unemployment. Extremely picky on little things unless you're a favorite. Anything you say will be held against you in the managers office. Say you're frustrated about not getting trained on a new change- you'll be questioned about why you work there. Dress up on day when you were allowed to wear jeans? Next thing you know you're in the office being questioned "Why are you dressed up? Did you have a job interview today? Are you looking for another job?"

    Also- warnings are supposed to go verbal, written, final and then termination. Don't always expect that but do expect to have them to magically have warnings they gave you to have turned into a final. Without a doubt- management is faking documents.

    Advice to ManagementAdvice

    Shut down or fire all management and start over. The company is probably too messed up to recover.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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