Nordstrom Jobs & Careers in Chicago, IL

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7 days ago

Retail Sales - Men's Sportswear - Oakbrook

Nordstrom Oak Brook, IL

Nordstrom offers selling positions in Men's, Women's and Kids' apparel. The ideal candidate is motivated, enjoys working one-on-one with customers… Nordstrom

19 hrs ago

Retail Sales - Personal Stylist In Training - Oakbrook – new

Nordstrom Oak Brook, IL

Nordstrom offers selling positions in Personal Styling that include personal stylists. This individual will cross sell from all departments in the… Nordstrom

7 days ago

Retail Sales - Handbags and Jewelry - Oakbrook

Nordstrom Oak Brook, IL

Nordstrom currently has sales openings in our Handbags department. The ideal candidate is motivated, enjoys working one-on-one with customers and… Nordstrom

7 days ago

Retail Sales - Women's Apparel - Oakbrook

Nordstrom Oak Brook, IL

Nordstrom offers selling positions in Men's, Women's and Kids' apparel. The ideal candidate is motivated, enjoys working one-on-one with customers… Nordstrom

3 days ago

Loss Prevention - Oakbrook

Nordstrom Oak Brook, IL

• Maintain the general safety of customers, employees and the store • Perform monitoring and surveillance activities • Conduct external and… Nordstrom

Nordstrom Reviews

3,241 Reviews
3,241 Reviews
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Nordstrom President and Director Blake W. Nordstrom
Blake W. Nordstrom
2,084 Ratings

    Nice work, if you can get it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commissioned Sales Associate in Chicago, IL
    Current Employee - Commissioned Sales Associate in Chicago, IL

    I have been working at Nordstrom full-time (more than 3 years)


    My overall experience with Nordstrom is very mixed. I started here, fresh out of college and with nothing to lose. Here are some points:
    + Promotions plentiful; they hire from within.
    There is a lot of opportunity to grow with Nordstrom, and mobility is always a great perk.
    + Commissioned sales allows you to build your own paycheck
    You make what you sell! Best advice is to study your product and know what is trending. Listen to customers and their requests, and help them from there.
    + Building your own business
    When you have worked for Nordstrom for over a month you are allotted your own business cards! This is fantastic, because they are professional, and allow you to continue a relationship with a customer and so that they know their business was appreciated. I give customers business cards after a positive transaction so that they know that I'd love to shop with them, and to contact me when thinking about their shopping needs. I also give out business cards after ordering products for them, so that they are aware that they can contact me with any questions, tracking info or concerns.
    + Great benefits!
    I can't rave enough about my benefits; through Nordstrom, I currently have dental insurance and a 401K. When the time comes, I will seek health insurance too. Discount isn't bad either, with special days where you can save 40% on Nordstrom brand products and a week in December where your discount is elevated from 20 to 30%.
    + They encourage a work life balance
    With the exception of holiday months (End of October-December), my work-life balance is great. This is a retail job, however, and you must work weekends and nights. This can change the longer you work there, and the higher you are ranked. I now have off on Sundays and am rarely at work after 7 pm. The balance is truly more of a reward, and building your sales helps!


    + Commissioned sales can lead to bratty and a toxic environment.
    While I love being on commission, it does come with a hefty price! The politics of commissioned sales oftentimes leads to hurt feelings and cat fights. I have gone to HR multiple times on a coworker of mine who steals sales, bullies people (particularly me) and can be downright rude to management and even customers. However, my coworker has been with the company for 10+ years and is a pacesetter, and it is because my coworker is a top earner that nothing serious has ever been done about them. You can get so caught up in the politics that it affects your sales and the relationships around you.
    + There used to be high standards for new hires. Now, not so much.
    I started a little under three years ago for Nordstrom. Back then, you needed to have a rather strong background in sales and/or marketing, a stellar customer service background with thorough sales training that lasted a week. Now, most of my department is inundated with people younger than 22 who can't get their priorities straight (i.e. attendance issues, attitudes), weren't properly trained to handle commissioned sales and didn't learn the ethics and values of Nordstrom upon being hired. And it's not just my department, it's everywhere!
    + While promotions are always offered, they aren't always worth it.
    Financially speaking, as a sales associate I make more than any assistant manager, maybe even some managers. They put in so much work to driving the department's business, and are paid so very little for it. They are indeed expected to sell, but when can they find the time while driving a business? Of course, in order to get ANYWHERE in the company you have to jump through the ring of fire that is management.
    + Manic Management
    I have had a grand total of four managers in my three years with the company. Two fabulous; the other two horrendous. The two managers that were fabulous were bonafide LEADERS: they had passion for their department and team, they cared for the wellbeing of their staff and colleagues, and strived to create a positive work environment for the team. The horrendous ones were true managers: authoritative, cold, and completely dedicated to their job in all the wrong ways. They were in it for the numbers, they micromanaged, and had little to no respect for the staff and their colleagues. Truth be told, readers, the LEADERS acquired positive results for department sales. It doesn't pay to be cruel.

    Advice to ManagementAdvice

    Aspire to be a LEADER! A manager plans, strive to be authoritative in every aspect. Micromanaging is the last thing you should do. Leaders have followers, and they inspire their followers to be the best that they can be. Managers tell their subordinates who they want them to be, for the department. Managers are controlling; leaders are passionate.

    Neutral Outlook
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