North Highland – New York, NY
Sparks Grove is an experience design and marketing agency and division of North Highland, an employee-owned consulting firm. Our immensely talented… North Highland
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- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I have been working at North Highland full-time (More than 3 years)Doesn't RecommendNeutral OutlookApproves of CEODoesn't RecommendNeutral OutlookApproves of CEO
Some truly great people (in the small pockets where you can find them), good project opportunities outside of local market, unlike most I am a fan of Reardon.
-Lack of transparency is astounding for an employee owned company. My compensation changes seemingly every year, I was lied to on multiple occasions by multiple leaders on how these changes would unfold. -My market has a very high turnover rate...close to 80%. There is no continuity in the relationships you build here. -Serious schism of culture and attitudes between newer employees and those who are vested in the ESOP and have been here for 6+ years. New ideas are shot down and often met with punitive response by the old guard. -Firm loves to repeat the language that "we're all owners." Technically, that's true, but it holds as much validity as saying that the church mouse is a minister. -Firm has enabled a classic consulting "piggybacking" culture, or allowing others to take credit for your work while contributing nothing. -Some of the VP's are truly toxic individuals who will smile at you and then stab you in the back when it comes time for your review cycle. -Training and personnel development is non-existent. You have 80 hours of learning per year, but that can be done by reading Harvard Business Review or a magazine. North Highland should offer more certifications. -No annual raises, non-competitive compensation (as mentioned, it's frequently changing). -Cindy Davis, the firm's chief people officer has zero empathy or communication skills, an important ability that the CPO should have had given all the corporate changes that have been unfolding. -Culture of throwing junior staff under the bus exists on projects to mask leadership failures and save face. -Employee referral program gets you a coffee mug and a pen for bringing in talent. Most firms offer generous compensation for that.
Advice to Management
North Highland, don't even respond to this with your generic stock language telling me to send an email to your feedback inbox, I'm not interested. You don't listen to surveys, and prospective employees should be aware of the company we've become.