Office Depot

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Office Depot Reviews

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2.8
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Office Depot Chairman & CEO Roland C. Smith
Roland C. Smith
238 Ratings
  • 2 people found this helpful  

    Corporate America

    • Comp & Benefits
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    • Senior Management
    • Culture & Values
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    Current Employee - Technology Sales Specialist in Austin, TX
    Current Employee - Technology Sales Specialist in Austin, TX

    I have been working at Office Depot

    Pros

    I'm not micromanaged...YET. I'm sure with the merger being complete now and the new year starting, they are going to begin implementing call metrics and Salesforce/pipeline reviews. Like I said, this hasn't happened yet, but with them already doing that on the supply side of the house, it's fair to assume it's coming for the tech side as well.

    Cons

    The end of the quarter is in one week and we haven't received quotas. In fact, I've been here for over a year and a half and there has yet to be a quarter where quotas were received before the end of the period. They make excuses as to why this is, but those "reasons" are never resolved for the next quarter. On that same note, when hired, sales roles were promised no cap on overachieving the given quota. With management making excuses regarding the lack of quota, they have capped everyone. When they give the results (3 -4 weeks into the next quarter), those who achieved over 100% were capped at 100% and not paid out at the 115-135% marks they apparently hit according to the numbers management finally provides. It's so maddening that you have to just laugh at it or you'll cry instead.

    The managers are okay. Some are overbearing and rude while others are completely hands off and don't go to bat for you when issues arise. There are none in the middle that just do a good job at managing. It is definitely the "good ole boys club" around here.

    Advice to ManagementAdvice

    Figure out how to calculate the quotas and stop jerking people around like they're fresh out of college. Most of the people on the floor come from years of sales experience and they were suckered into joining Office Depot with promises of exponential growth and a laid-back atmosphere. When you look around, out of the 40 people originally hired for this position in March of 2013, only 15 remain. Now, some of those have moved on to other positions within the company (5 to be exact), but losing half of your original pool in less than 2 years seems like a huge red flag to me. And I know for a fact that at least 5 more are currently looking for other jobs. Get it together or there won't be a technology sales team....or maybe that's what you're after?

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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