Omni Hotels

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Omni Hotels Reviews

231 Reviews
231 Reviews
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Omni Hotels CEO Jim Caldwell
Jim Caldwell
118 Ratings
  1. 1 person found this helpful  

    Shiny on the outside, dirty on the inside

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Amelia Island, FL
    Former Employee - Server in Amelia Island, FL

    I worked at Omni Hotels full-time (more than 3 years)


    Depending on how much your bosses conform to the ideal Omni manager, you could have a great manager. But some of them don't really follow or care about the "trilogy"


    Omni preaches customer experience and bending the rules for customers, but most managers don't actually support this. The company needs to better integrate their culture into the management in order for it to work as intended. The company also pinches pennies in the wrong places, compromising quality for a shiny new paint job on their new 3-4 hotel and resort purchases every year

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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