OnPoint Community CU


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7 days ago

Member Service Specialist

OnPoint Community Credit Union Portland, OR

What does a Member Service Specialist do? As a Member Service Specialist you are empowered to make decisions. You will have the opportunity to gain… Glassdoor

6 days ago

P/T Member Service Representative

OnPoint Community Credit Union Clackamas, OR

Note: The hours for this position will be Monday, Tuesday, Wednesday 2pm - 5:45pm, Friday 2pm - 6:15pm and every Saturday from 8:45am - 1:30pm Job… Glassdoor

OnPoint Community CU Reviews

4 Reviews
4 Reviews

Recommend to a friend
Approve of CEO
(no image)
Robert A. Stuart
1 Rating


    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Specialist in Portland, OR
    Former Employee - Member Service Specialist in Portland, OR

    I worked at OnPoint Community CU full-time (less than an year)


    - Direct supervisor was a great gal, really easy to work with and open-minded.
    - Training & Development was on top of updates.


    - Upper management not open to new ideas and thinking outside the box
    - The mission statement is just posters in the hallway, they do help their customers, but the teamwork part is just a poster in the wall. There is no camaraderie in the customer service team.
    - Their launch of the "new and improved" online banking was a disaster.

    Advice to ManagementAdvice

    Be open minded to new ideas and not so into the written procedure. Think outside the box.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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