OneWest Bank

  www.owb.com
  www.owb.com

OneWest Bank Jobs & Careers in Pasadena, CA

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OneWest Bank Reviews

101 Reviews
2.8
101 Reviews
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OneWest Bank President & CEO Joseph Otting
Joseph Otting
44 Ratings
  1.  

    Disorganized!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pasadena, CA
    Former Employee - Customer Service Representative in Pasadena, CA

    I worked at OneWest Bank full-time

    Pros

    Although the base pay was a lot lower than other banks, there was a very competitive quarterly bonus program based on sales statistics.

    Cons

    The training was a joke! Personal bankers were in the same class as telephone customer service reps! They did not have the same policies, or even all of the same programs.

    Advice to ManagementAdvice

    Create an online resource tool for different procedures and policies! The hardest part about working here was that the policies were all on paper, which we know do not update themselves! An online resource tool would have all instructions in one place to ensure all employees are aware of the most current procedures.

    Doesn't Recommend

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