OneWest Bank

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OneWest Bank Reviews

111 Reviews
111 Reviews
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OneWest Bank President & CEO Joseph Otting
Joseph Otting
45 Ratings


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    Former Employee - Customer Service Representative in Pasadena, CA
    Former Employee - Customer Service Representative in Pasadena, CA

    I worked at OneWest Bank full-time


    Although the base pay was a lot lower than other banks, there was a very competitive quarterly bonus program based on sales statistics.


    The training was a joke! Personal bankers were in the same class as telephone customer service reps! They did not have the same policies, or even all of the same programs.

    Advice to ManagementAdvice

    Create an online resource tool for different procedures and policies! The hardest part about working here was that the policies were all on paper, which we know do not update themselves! An online resource tool would have all instructions in one place to ensure all employees are aware of the most current procedures.

    Doesn't Recommend

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