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5 days ago

Field Service Technician

Opex Grand Rapids, MN +3 locations

As a Part Time Field Service Technician for OPEX, you will drive to customer sites to troubleshoot machines, perform required repairs, and answer… Glassdoor


4 days ago

wood-machining quality-control inspectors foreman/woman - furniture and fixtures

GROUPE OPEX INC. Laval

Please click apply button to learn more about this… Glassdoor


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Opex Reviews

10 Reviews
3.0
10 Reviews
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David Stevens
4 Ratings
  1. 3 people found this helpful  

    WAS a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Field Service Technician in Philadelphia, PA
    Former Employee - Field Service Technician in Philadelphia, PA

    I worked at Opex full-time (more than 10 years)

    Pros

    Never laid off but was getting close due to a loss of customer accounts.

    Cons

    Dying business market, when I started there were 15 service accounts in the region, when I left there were only 5.

    Very low pay with a weekly bonus that was used as carrot in front of the horse. Made a mistake on your weekly paperwork? No problem, you only lost part of your bonus.

    Regional management was a joke. Uneducated, clueless, short fuse, bad attitude, constantly showed favoritism, unprofessional, condescending...... A mild way to describe the Regional manager I had the unpleasant experience of working for.

    Communication and interaction with upper management was disgraceful. They acted as if they were too good to interact with technicians.

    Advice to ManagementAdvice

    Take a lesson on running a successful company. Hire decent managers to run the field service regions. Don't hire internal employees with zero post secondary educations just because they will work long hours for little pay. Spend a little money and get some decent management and maybe, just maybe you won't have to spend so much money training new technicians year after year.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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