Overton's

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Overton's Reviews

3 Reviews
3.7
3 Reviews

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    Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overton's Customer Service Representative (Call Center) in Greenville, NC
    Current Employee - Overton's Customer Service Representative (Call Center) in Greenville, NC

    I have been working at Overton's full-time (more than 5 years)

    Pros

    great benefits and ok pay, offers room for advancement as long as you are on the right side of management. Management will play favorites. After the summer rush if you are not with the "in crowd" you will be let go

    Cons

    Middle Management in Call center is like working with 15 year olds. Very political!!!!l Upper management needs to look into whats going on and try to correct this

    Advice to ManagementAdvice

    Hire professional call center staff

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    Neutral Outlook

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