PetSmart Jobs

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6 days ago

Customer Engagement Leader (Part-Time)

PetSmart Gaithersburg, MD +6 locations

Exceptional customer service is at the heart of everything we do. That’s why our Customer Engagement Leader is dedicated to providing pets and pet… PetSmart

6 days ago

Store Leader

PetSmart Pewaukee, WI +3 locations

When our pets inspire us to be more loving and caring individuals, it's no surprise that our Store Leaders truly embody those qualities. We need… PetSmart

6 days ago

Assistant Store Leader

PetSmart Pewaukee, WI +3 locations

When our pets inspire us every day, it's important to make sure they have everything they need, right when they need it. As an Assistant Store… PetSmart

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PetSmart Reviews

Rating Trends
Recommend to a friend
Approve of CEO
PetSmart President & CEO Michael Massey
Michael Massey
44 Ratings
  • Helpful (1)

    Just eh.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier

    I have been working at PetSmart part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO


    Getting to meet a lot of dogs. But then made me miss my own dogs. I don't have anything much to say. It was ok. A good job for school college age kids.


    Discount is a measly 15%. When you are interviewing they ask you if your ok contracting ringworm from the animals!! Cause it could and has happened! Having to clean poop, diarrhea pee, and vomit from dogs because the owners don't clean after their own dog. Pay is very low. Some rude customers like in any retail setting. Mgrs sit in office all day. Lots of cleaning of the pet care section. Birds, fish, hamsters etc. having to lift 45 lb bags of cat litter for customers.. Did I mention you have to always clean up after dogs' mess because the owners think it's our job to clean after their pet! Ugh. Go home always smelling like a dirty dog.

    Advice to Management

    Tell your mgrs to get out of the office and work with their employees. All they do is sit in there or they will be missing in action and can't find them.

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