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- Senior Management
I have been working at PetSmart part-time (More than 3 years)RecommendsPositive OutlookRecommendsPositive Outlook
- You get to meet lots of interesting animals
- All of my co-workers have been friendly and easy to get along with; all of them have been the type to stand up for you and we all look out for each other
- You learn a lot of ways to take better care of your own pets
- You always know you're making a difference in the lives of the animals in your care. They're depending on you to keep them healthy and happy and to make sure they get loving homes, and that will drive you to keep working harder
- You get to foster a love and respect of animals in children, which is a great feeling
- Prepare to get pooped on, peed on, and to deal with lots of poop/pee/dog barf
- I've been bit by the pets in our store 10+ times
- Sometimes pets die and it's very hard to not let it effect you
-Pets are a sensitive topic to some people and they can get hostile if you tell them things they don't like
- I've seen customers abuse their pets in the store and it's hard to watch
- You have to deny people new pets for the sake of the animals in your care, and you'll get screamed at, hit, spit on, etc for it. I've had a man throw cans of dog food at me already, and a woman attacked my disabled manager when we wouldn't sell her a turtle to live in a fish bowl.
Advice to Management
Show appreciation for your good workers and don't keep people who drag the whole team down around. When customers get violent or drive your employees to tears THROW THEM OUT! One horrible customer's business is not worth the safety risk to your entire staff.