Petco Jobs & Careers in Sunnyvale, CA

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Petco Reviews

641 Reviews
3.0
641 Reviews
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Petco CEO James M. Myers
James M. Myers
350 Ratings
  1.  

    Good Company, not so good in the store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco full-time (more than an year)

    Pros

    The company description, philosophy, and culture is excellent if actually put into practice in the all the stores. The benefit package was good.

    Cons

    Make the Culture of the company match what really goes on in the stores. It all depends on what store you are at.
    Management has no real HR buffer. So no real open door, other then their District Manager, there is no one to go to when there is a dispute with management. 50 hour schedules required of all Managers, but hourly associates are lucky to get 12hours. Lose of several benefit's recently. Cannot transfer to other stores without a recommendation from your current Store Manager, so if your manager doesn't like you, you could be out of luck and have to just quit.

    Advice to ManagementAdvice

    Go back to basics, get the product on the selves, price it right, show the value, and take care of the customer. Remember if you spend more time doing paperwork then getting the product to the customer, the customer will go somewhere else. Micromanaging through paperwork is not conducive to good customer service.

    Recommends
    Neutral Outlook
    No opinion of CEO

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