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30+ days ago

Decision Analytics & Research Intern

Press Ganey Chicago, IL

If you’re excited about making a difference by helping Press Ganey customers customize reports from our Healthcare Improvement Solutions you will… Press Ganey

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Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
94 Ratings
  • Phone center Rep.

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    Former Employee - Call Center Representative in South Bend, IN
    Former Employee - Call Center Representative in South Bend, IN

    I worked at Press Ganey full-time (Less than a year)

    Neutral Outlook
    Approves of CEO
    Neutral Outlook
    Approves of CEO


    Overtime is encouraged. extra hours always available. They feed you breakfast and lunch on the weekends. You are always trained before taking on a new task.


    Outbound automated calls so customers are not always happy to be getting called. you might get the feeling that your conversation is being heard by someone else on the spot so that might make you a bit nervous if you are a new employee

    Advice to Management

    You should collaborate with the hospital staff in getting deceased patients out of the system so that they dont get called. the families of the deceased are still grieving and get very upset when they hear we are calling asking for the deceased patient.

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