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30+ days ago

Patient Experience Advisor - Regional Division

Press Ganey Remote - MD/DE/DC

• Guides and obtains support from client leadership to achieve targeted improvements in patient experience and customer service. •… Press Ganey


30+ days ago

Patient Experience Advisor - Regional Division

Press Ganey Nashville, TN

The Patient Experience AdvisorRegional Division Press Ganey


30+ days ago

Patient Experience Advisor - Regional Division

Press Ganey Cleveland, OH

• Guides and obtains support from client leadership to achieve targeted improvements in patient experience and customer service. •… Press Ganey


30+ days ago

Patient Experience Advisor - Regional Division

Press Ganey Dallas, TX

• Guides and obtains support from client leadership to achieve targeted improvements in patient experience and customer service. •… Press Ganey


30+ days ago

Patient Experience Advisor - Regional Division

Press Ganey Memphis, TN

• Guides and obtains support from client leadership to achieve targeted improvements in patient experience and customer service. •… Press Ganey


30+ days ago

Patient Experience Advisor - Regional Division

Press Ganey PA - Virtual/Home Office

The Patient Experience AdvisorRegional Division Press Ganey


Press Ganey Reviews

3.9
Rating Trends
Recommend to a friend
Approve of CEO
Press Ganey CEO Patrick T. Ryan
Patrick T. Ryan
94 Ratings
  • Phone center Rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in South Bend, IN
    Former Employee - Call Center Representative in South Bend, IN

    I worked at Press Ganey full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Overtime is encouraged. extra hours always available. They feed you breakfast and lunch on the weekends. You are always trained before taking on a new task.

    Cons

    Outbound automated calls so customers are not always happy to be getting called. you might get the feeling that your conversation is being heard by someone else on the spot so that might make you a bit nervous if you are a new employee

    Advice to Management

    You should collaborate with the hospital staff in getting deceased patients out of the system so that they dont get called. the families of the deceased are still grieving and get very upset when they hear we are calling asking for the deceased patient.


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