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30+ days ago

Customer Service Consultant - Insurance Administration, Life and Annuity Divisio

Protective Life Birmingham, AL

also include frequent interactions with policyholders, agents, brokerages, other internal departments, and… Glassdoor


Protective Life Reviews

60 Reviews
3.2
60 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Protective Life Chairman, President, and CEO John D. Johns
John D. Johns
33 Ratings
  1.  

    Good company, with good leadership. Casual work/life balance culture makes coming into work easy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst  in  Birmingham, AL
    Current Employee - Business Systems Analyst in Birmingham, AL

    I have been working at Protective Life full-time for more than a year

    Pros

    It's not stuffy like a bank. Sure there are folks that have to be in business professional attire for their particular words but for the most part it's business casual or less. Work-Life balance is great. Most weeks are 40-45 hours, which in this day in age is hard to come by. Pay is at the higher end, but not as high as others. It's in Birmingham, but not downtown. There's an onsite gym, with locker rooms and a nurse practitioner that works 4 days a week or so.

    Cons

    Because it is so big sometimes things take longer to get done, or decisions to get made. Within the technology group the production control process is cumbersome, confusing and not efficient whatsoever. There's a lack of clarity in regards to professional development.

    Advice to ManagementAdvice

    Define clearer plans for future. Obviously some folks are happy where there at so figure out how to make them even better at their current role, but some want to progress and climb the corporate ladder so to speak. Give them a map and help them to get there.

    Recommends
    Neutral Outlook
    Approves of CEO