REI Jobs & Careers in Boston, MA

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REI Reviews

506 Reviews
506 Reviews
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REI President and CEO Jerry Stritzke
Jerry Stritzke
94 Ratings

    Action Sports Sales Rep

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    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist - Action Sports in Boston, MA
    Former Employee - Sales Specialist - Action Sports in Boston, MA

    I worked at REI full-time (less than an year)


    Awesome coworkers and environment. Great discounts on gear. The company has an inspiring mission statement and really does care about customer satisfaction.


    REI is a co-op, owned by its members. The main performance metric is membership sales, which puts the emphasis on finding and assisting new members rather than on quality service for loyal customers.

    Advice to ManagementAdvice

    Design a better system for gauging employee performance. Just give away membership, or sell it for a dollar, if the issue is creating brand loyalty through a membership discount program.

    Neutral Outlook
    No opinion of CEO

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