REI Jobs in Boston, MA

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REI Reviews

578 Reviews
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REI President and CEO Jerry Stritzke
Jerry Stritzke
134 Ratings
  • Action Sports Sales Rep

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    Former Employee - Sales Specialist - Action Sports in Boston, MA
    Former Employee - Sales Specialist - Action Sports in Boston, MA

    I worked at REI full-time (less than a year)


    Awesome coworkers and environment. Great discounts on gear. The company has an inspiring mission statement and really does care about customer satisfaction.


    REI is a co-op, owned by its members. The main performance metric is membership sales, which puts the emphasis on finding and assisting new members rather than on quality service for loyal customers.

    Advice to ManagementAdvice

    Design a better system for gauging employee performance. Just give away membership, or sell it for a dollar, if the issue is creating brand loyalty through a membership discount program.

    Neutral Outlook
    No opinion of CEO

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