Railinc Jobs in Cary, NC

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16 hrs ago

Customer Support Representative – new

Railinc Cary, NC +4 locations

services, the Customer Support Representative possesses the proper product knowledge to train customers and recognize when to transition issues to… Railinc


Railinc Reviews

3.4
Rating Trends
Recommend to a friend
Approve of CEO
Railinc President & CEO E. Allen West
E. Allen West
32 Ratings
  • Upper level management - very unapproachable

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Cary, NC
    Former Contractor - Anonymous Contractor in Cary, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Railinc as a contractor (More than a year)

    Pros

    Benefits are very good and lots of schedule flexibility

    Cons

    The politics of the company is horrible. The turnover rate is very high. I was there for over 2 years and we lost an average of about 2 people per week. Sometimes it was as high as 5 or 6. They would replace them and then the cycle would start all over again. They hire a lot of contractors and then treat them very badly. This was the 1st time I have ever worked for a company that treated contractors so badly. I was eventually hired on permanent but still upper managements attitude toward other employees in the company was damaging to the morale of those that worked very hard on daily basis.

    Advice to Management

    Interact with the people that work very hard to make your company the success that it was and treat all employees the same.


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