Sears Jobs & Careers in Tukwila, WA

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5 days ago

Store Manager #1059 Seattle

Sears Holdings Shoreline, WA

* Selects, develops and manages performance of individuals and team, measured by appropriate performance reports/scorecards/dashboards. * Attracts… Beyond.com


6 days ago

Assistant Store Manager, Operations #1099 Federal Way, WA

Stores - Sears Federal Way, WA

• Executes customer focused strategies, policies and programs as measured by Customer Satisfaction Survey data and verbatim comments. • Selects… Glassdoor


Sears Reviews

3,861 Reviews
2.4
3,861 Reviews
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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
696 Ratings
  1. 2 people found this helpful  

    Sears Call Center - Inbound

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Specialist  in  Tempe, AZ
    Current Employee - Delivery Specialist in Tempe, AZ

    I have been working at Sears full-time for more than 3 years

    Pros

    Casual work environment and Great team environment, Continual training and updating (for no rise in pay), fun monthly activities and free food.

    Cons

    Low pay as well as a "do as I say and not as I do mentality" from the Upper Management. Last year the center worked hard at locating and getting rid of bedbugs from the call floor and now the bugs are back. Great call center starter job but expect to build your marketable experience and take it to a different company that truly cares for their employees. Sears call center's attrition rate is horrible.

    Advice to ManagementAdvice

    If the employees are supposed to be the biggest asset of the call center, then start by showing GENUINE care and appreciation towards them - False senses of accomplishment by the forms of bogus monthly achievement certificates will not keep good people. A REAL pat of the back and eye contact from upper management would be nicer than pieces of paper.

    Neutral Outlook
    Disapproves of CEO