Sprint

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Sprint Jobs & Careers

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Show:  All Results Last 7 Days
6 days ago

Quality Manager III

Sprint Herndon, VA

Analyzes, plans and implements process improvement and quality (such as Six Sigma initiative) recommendations. Evaluates and models existing… Beyond.com


6 days ago

Quality Manager IV

Sprint Herndon, VA

Coaches and project manages the Sprint organization and suppliers/vendors to educate and instill best quality practices and processes. Creates… Beyond.com


1 day ago

Telecom Design Engineer III – new

Sprint Reston, VA +2 locations

Researches, designs, plans, develops and/or evaluates new, advanced network technologies by translating customer requirements or strategic business… Beyond.com


1 day ago

Telecom Design Engineer II – new

Sprint Reston, VA

Researches, designs, plans, develops and/or evaluates new, advanced network technologies by translating requirements or strategic business objectives… Beyond.com


1 day ago

Network Engineer II – new

Sprint Reston, VA +3 locations

Plans, designs and implements networked systems of medium to large scope and moderate to high complexity. Projects include technology changes within… Beyond.com


1 day ago

Network Engineer I – new

Sprint Reston, VA

Plans, designs and implements networked systems of small scope and lower complexity. Provides engineering services and project management functions… Beyond.com


2 days ago

Technical Consultant – new

Sprint Overland Park, KS +10 locations

As a Sprint Store Technical Consultant, you are a mobility expert who is empowered to provide technical solutions to our customers so that they can… Glassdoor


2 days ago

Seasonal Sales Assistant(part-time)* – new

Sprint Overland Park, KS +24 locations

As a sales employee, you are Sprint. You are the face of the company, on the front lines… Glassdoor


4 days ago

Assistant Store Manager

Sprint Overland Park, KS +12 locations

As a Sprint Assistant Store Manager, you work in partnership with the Store Manager to create a sales environment that provides an unparalleled… Glassdoor


4 days ago

Sprint Retail Sales

Sprint Overland Park, KS +52 locations

As a Sprint Retail Consultant, you are a mobility expert who is responsible for connecting customers to the things that matter most in their lives… Glassdoor


Sprint Reviews

2,388 Reviews
3.2
2,388 Reviews
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Marcelo Claure
144 Ratings
  1. 2 people found this helpful  

    Competitive environment - Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Account Services Specialist in Elmsford, NY
    Former Employee - Customer Care Account Services Specialist in Elmsford, NY

    I worked at Sprint full-time (more than 3 years)

    Pros

    Competative environment
    Above average benefits
    Above average pay
    Ability to almost double annual salary with metric driven incentives (3k/month possible)

    Cons

    every second of your day is recorded or monitored by management
    strict and confusing "point" system for time and attendance
    Company beliefs. --- you know how hard it is to tell a customer that you are a top tier CSR and in the same statement tell them that you are unable to simply activate a phone? forcing customer to go to store. not good strategy.

    there was a reason that they were given customer service awards in the past recent years, don't expect any awards now. when the customers call fort help half the time I have to tell them that I can't help them and that they need to go to a store.

    Advice to ManagementAdvice

    there was a reason that they were given customer service awards in the past recent years, don't expect any awards now. when the customers call fort help half the time I have to tell them that I can't help them and that they need to go to a store.

    Recommends
    Negative Outlook
    No opinion of CEO

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