Sprint

  www.sprint.com
  www.sprint.com

Sprint Jobs & Careers in West McLean, VA

Hiring? Post a Job
22 job openings Back to all jobs

Show:  All Results Last 7 Days
22 hrs ago

Assistant Store Manager – new

Sprint Vienna, VA +3 locations

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter… Beyond.com


4 days ago

Quality Manager III

Sprint Herndon, VA

Analyzes, plans and implements process improvement and quality (such as Six Sigma initiative) recommendations. Evaluates and models existing… Beyond.com


4 days ago

Quality Manager IV

Sprint Herndon, VA

Coaches and project manages the Sprint organization and suppliers/vendors to educate and instill best quality practices and processes. Creates… Beyond.com


10 hrs ago

Sprint Retail Sales Lead – new

Sprint Greenbelt, MD

such as a key-holder, training co-workers and solving multi-faceted customer requests that contribute to the successful operations of the store. You… CareerBuilder


22 hrs ago

Sprint Retail Sales – new

Sprint Hyattsville, MD +2 locations

A Sprint Retail Sales opportunity connects you to a job that matters. Your work adds value by the joy of connecting people to the things that matter… Beyond.com


2 days ago

Technical Consultant – new

Sprint Vienna, VA +2 locations

As a Sprint Store Technical Consultant, you are a mobility expert who is empowered to provide technical solutions to our customers so that they can… Glassdoor


2 days ago

Lead Technical Consultant – new

Sprint Vienna, VA

As a Sprint Store Lead Technical Consultant, you are technical lead and mobility expert who is empowered to provide technical solutions to our… Glassdoor


2 days ago

Network Engineer II – new

Sprint Reston, VA

This position may be located in Reston, VA, Herndon, VA, or Overland Park, KS. Critical OneLab… Glassdoor


2 days ago

Telecom Design Engineer II – new

Sprint Reston, VA

This position may be located in Reston, VA, Herndon, VA, or Overland Park, KS. Critical OneLab role as a key customer liaison in resolving complex… Glassdoor


2 days ago

Network Engineer I – new

Sprint Reston, VA

Critical OneLab role as a key customer liaison in assisting with incident identification, troubleshooting, resolution, and collaborating within the… Glassdoor


Sprint Reviews

2,384 Reviews
3.2
2,384 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Marcelo Claure
142 Ratings
  1. 2 people found this helpful  

    Competitive environment - Call Center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Account Services Specialist in Elmsford, NY
    Former Employee - Customer Care Account Services Specialist in Elmsford, NY

    I worked at Sprint full-time (more than 3 years)

    Pros

    Competative environment
    Above average benefits
    Above average pay
    Ability to almost double annual salary with metric driven incentives (3k/month possible)

    Cons

    every second of your day is recorded or monitored by management
    strict and confusing "point" system for time and attendance
    Company beliefs. --- you know how hard it is to tell a customer that you are a top tier CSR and in the same statement tell them that you are unable to simply activate a phone? forcing customer to go to store. not good strategy.

    there was a reason that they were given customer service awards in the past recent years, don't expect any awards now. when the customers call fort help half the time I have to tell them that I can't help them and that they need to go to a store.

    Advice to ManagementAdvice

    there was a reason that they were given customer service awards in the past recent years, don't expect any awards now. when the customers call fort help half the time I have to tell them that I can't help them and that they need to go to a store.

    Recommends
    Negative Outlook
    No opinion of CEO

Work at Sprint? Share Your Experiences

Sprint

 
Click to Rate
or