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Steak n Shake Reviews

320 Reviews
320 Reviews
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Steak n Shake Chairman and CEO Sardar Biglari
Sardar Biglari
191 Ratings
  1. 1 person found this helpful  

    Please Read If You Are Considering A Management Position With Steak N Shake

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
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    Former Employee - General Manager  in  Louisville, KY
    Former Employee - General Manager in Louisville, KY

    I worked at Steak n Shake


    Weekly Meetings at offsite locations
    working with some nice people
    Learning about the restaurant industry
    Free meals for managers
    learn how to deal with drama


    Stress level of gigantic proportions
    Impossible goals set by corporate
    Absolutely no home life
    open 24/7 makes for phone calls at home at all hours of the night
    What can I say I have been a retail manager for over 25 years. I decided to try the restaurant industry as a new learning experience and as a change of pace.
    What a huge mistake that was. I don't even know whre to begin. I was a GM for 1 year. It was a one year nightmare. While I had my store running 12 to 13 out of a possible 14 points every month, I hated every minute of it.
    The lowest class customers imaginable, employees that had more personal issues than enough and managers that felt that there was no life outside of SNS'
    Even on days off you were expected to be checking your numbers and calling your store. I couldn't sleep or eat because of the stress. Third shift was a nightmare. Could not find decent help and our reestaurant was very busy on third shift.
    Losing out on great new people because of a small tatoos that was visible.
    Assistant managers that are lazy and incompetent.
    Could not do the job because you are asked to work busiest hours, so there was no time for an sort of logistical tasks to be completed , unless you did them from home. Restauraants should be kept clean, but when you are busy all the time there is no time to clean
    In my honest opinion, I would rather be unemployed and homeless, than accept a managers position at SNS
    By the way SNS needs to rethink their scare tactic of just be lucky to be employedI had a new job back in retail 3 days after leaving SNS, for the same money and 1000% less stress

    Advice to ManagementAdvice

    Corporate need to realize that in order to properly run a business you must be given the appropriate tools. Those tools are people. Close restaurants at a reasonable hour' Even the stores that are busy. The stress level to run 24/7 is not worth the profit

    Doesn't Recommend
    Disapproves of CEO