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Taco Bell Reviews

626 Reviews
3.1
626 Reviews
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Taco Bell CEO Greg Creed
Greg Creed
265 Ratings
  1.  

    Good starting job. Don't expect anything amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  Saint Peters, MO
    Current Employee - Team Member in Saint Peters, MO

    I have been working at Taco Bell part-time for more than a year

    Pros

    Flexible hours, work as much or little as you want, half-priced food (if you go by the book), free drinks, exposure to many kinds of people and situations, builds a solid employee if the training is taken seriously. Keep in mind that this is a minimum wage job (maybe a little bit more if you're older than 18 and dependable), so you'll have to work there for a while before you can expect to make any more than that.

    My General Manager at my store works with everyone's schedules, and almost never fires anyone (he takes care of problem employees in other ways). My fellow employees are all mostly nice people who genuinely care about other's success, and they also know that this job really is a "stepping stone" job and that you won't be around forever (with a few exceptions). The Training can be boring at times, but will build new trainees into important and aware employees.

    Cons

    The customers can be a real pain. You get everything from scammers wanting free food, to old people who make the people behind them in line wait while they tell you stories about their cat (yes, that has happened to me), to inconsiderate parents who leave their children's messes on the table, floors, and everywhere else. You have to keep an upbeat attitude and smile the entire time, even if the customer is being annoying, which can be very hard sometimes.

    This is a high-stress environment, so when the store is busy, there's too many things to do and not enough time to do it. The stress also gets to the other employees, which can make others short-tempered or harsh when the going gets hard.

    This is a minimum wage job. Period. There are quarterly raises if you're there for about a year, but this job will only keep the bills at bay or work through college. It won't make you happy in the long run, and it certainly won't get you very much ahead in life. Use this job as a stepping stone.

    Advice to ManagementAdvice

    Make sure the training sticks beyond TOGs. Customer service is the #1 objective for fast food, so make sure you have the happiest, most well-trained cashiers as possible, because one can instantly tell when the cashier doesn't really want to be there or care.

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