Teavana Jobs & Careers in Los Angeles, CA

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5 days ago

Retail Store Manager

Teavana Los Angeles, CA +2 locations

Retail Store Managers (General Managers - GM's) ensure the success of their store and their team members. They understand that profitability enables… CareerBuilder


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Cast Iron
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Cast iron sets

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Teavana Reviews

293 Reviews
2.7
293 Reviews
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Teavana CEO Andrew T. Mack
Andrew T. Mack
92 Ratings
  1.  

    High pressure sales made working there horrible

    Former Employee - Anonymous Employee  in  Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at Teavana part-time for less than a year

    Pros

    You can drink all the tea you want for free while working.

    Cons

    Every employee is required to memorize a script and stick to it, NO MATTER WHAT! You are expected to take EVERY customer through a tour of the store that begins with the most expensive item in the store (the cast iron tea set), and and ends up at the counter with the employee pouring tea into a 1 pound container and pushing up to 5 times (it's in the manuel that people need to hear new information 5 times) to get them to purchase so that they can save a whole 10%. You want to save money, right? We were required to say that too.

    Advice to ManagementAdvice

    Stop forcing employees and customers to take the scripted tour of the store that pushes high priced items. Stop forcing employees to push the 1 pound tin which degrades customers that either don't want to or can't afford to spend over $100 for tea.

    Doesn't Recommend
    No opinion of CEO