TeleTech – Phoenix, AZ
associated with managing the assigned functional departments include but are not limited to the following duties: • Learning Services… TeleTech
- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I worked at TeleTech full-timeDoesn't RecommendNeutral OutlookDoesn't RecommendNeutral Outlook
Regular hours, four weeks of training, conveniently located, awesome trainers. It's a decent source of of reliable income if you can work full time with the requirement of your 40 hours being 5 8-hour shifts.
Mistakes on paychecks, not flexible at all with schedule (I had a hard time getting time off for a mandatory court appearance. Poor management, unrealistic expectations for breaks, it's definitely all about favoritism.
Advice to Management
One word: flexibility. The turnover rate would not be so high if you would just be willing to work with people and consider the needs of the individual. Give employees the option of working from home, working 4 10's instead of 5 8's, treat people like people and the turnover rate will cut in half, guaranteed.