The Gap

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The Gap Reviews

1,840 Reviews
1,840 Reviews
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The Gap Chairman and CEO Glenn K. Murphy
Glenn K. Murphy
725 Ratings

    Good first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Garden City, NY
    Former Employee - Sales Associate in Garden City, NY

    I worked at The Gap part-time (more than 3 years)


    As long as you work hard you never have to worry about job security. Any hard worker is valued. The company does make efforts to figure out if employees are satisfied- there is an anonymous survey that everyone has to take twice a year. There is also a hotline to call if you feel unsafe telling management about a problem you have.


    It is very, very dependent on what store you work in and who your management is. I worked at three different stores and had wildly different experiences. My first store was horribly run, I was treated terribly and got only 4 hours a week. (This store has since had a management overhaul- every manager I knew has been fired.) The second store I worked at was amazing because my head manager was such a great guy. Loved working there. It tends to be high turnover- typical for retail- so you start loving managers and they leave. It is difficult to raise higher than a sales associate. They do NOT want to hire people full time and pay benefits, so they avoid it at all costs. They won't generally promote anyone from associate to manager. They prefer to hire outside the company rather than take a great associate and make them a manager. This is a huge failing of theirs, and they lose great employees doing this. Anyone worthwhile who finds they cannot advance leaves for better things.

    Advice to ManagementAdvice

    Promote your sales associates to full time or managers when they are deserving. You lose amazing employees by not allowing them a chance to advance. It happened to me and to about 6 coworkers I knew- all of us left, and all of us were great, hardworking employees. No one wants to stay a sales associate working 9/hr 25 hours a week forever. I stayed so long because I loved my coworkers, not so much loyalty to the company.

    Positive Outlook
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