Home Depot – Elk Grove, CA
AND KEY ACCOUNTABILITIES General Customer Service Initiatives to include supervising Associates in the selling effort, ensuring the store’s in-stock… Home Depot
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I have been working at The Home Depot part-time (Less than a year)Disapproves of CEODisapproves of CEO
The best reason would be the stock option. They will allow you to take up to 20% from each paycheck and place that money towards acquiring stocks at 85% of market value. Also if you like doing physical labor like I do, then it is okay. However the Home Depot doesn't value physical labor.
Breaking your back lifting heavy materials such as Lumber, bags of cement, paving stones, and or cinder blocks and loading them all by hand into customers vehicles. 30 bags of 80 lb cement numerous times a day. It's not as if you only load it once either. You have to load it onto a cart, wheel it out to their vehicle and then load it into the vehicle. For nine dollars an hour and non negotiable I feel as though they are not competitive with the job market and do not value the labor performed by their employees. The Home Depot has a value system in place that works solely to maximize profits through customer service and the employee is held to a high standard to perform these duties. Yet nobody holds Home Depot to the same standard and they are in a race to the bottom by paying as little as they can get away with.
Advice to Management
If you pay people better their attitudes and behaviors will exemplify their appreciation for your investment in them. That attitude and behavior will then be passed onto the customer ensuring that the rapport with the customer is one that is above expectations. Instead, you would rather lock them into a poverty wage and expect them to still do your bidding for you. This is the exact reason why Lowe's has better customer service statistically.