The Zappos Family

The Zappos Family Jobs & Careers in Las Vegas, NV

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12 hrs ago

Data Analyst – new

Zappos Inc. Las Vegas, NV

Oh, and one more thing! Cover letters are cool, but do you know what’s even cooler?! Show us who you are with a cover letter VIDEO! You will be able… Zappos Inc.

4 days ago

Technology Project Manager

Zappos Las Vegas, NV

Considering the nature of what we do, our TPMs are heavy on the T (technical). We are looking for individuals who are not only passionate about… Zappos

2 days ago

Sr. Software Engineer – new

Zappos Las Vegas, NV

What are you currently doing? We’re building a system that serves the best customers in the world—the Zappos Family of Companies customers. Our… Zappos

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The Zappos Family CEO Tony Hsieh
Tony Hsieh
133 Ratings
  1. 2 people found this helpful  

    Zappos is not what its cracked up to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Loyalty Team Member in Las Vegas, NV
    Current Employee - Customer Loyalty Team Member in Las Vegas, NV

    I have been working at The Zappos Family full-time (more than 3 years)


    benefits are free
    company values are reasonable
    My fellow co-workers are what kept me coming back all these years
    location is in a great place


    One the first things they will tell you is that they hire and fire based on culture. What they dont tell you is its really about what other people perceive of you. I have seen so many people get fired because of this. Even if one could alter another person perception of themselves; a wrong look, or a comment perceived as negative will get someone pulled into a room to be given "feedback". Its tough because it is always in a state of upheaval with the introduction of holocracy and it seems that leadership might have been talking themselves out of a job.

    I get the impression that the upper echelons might not understand what it takes to survive; but the base pay is damn near criminal. With holocracy there is no real way to progress in the company right now. This is something they are currently "working on" with no real end date to this madness. There are no annual performance or cost of living raises for CLT, and the raises they do give based on progressing to a different team in CLT are measly. So unless you plan on kissing the right butts to leave CLT, you're stuck making base pay. After so many years with the company and after going to several different specialty teams I am currently looking for another job to support my family.

    Advice to ManagementAdvice

    Take some of that money you spend on those elaborate parties and put it into your employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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