Toni & Guy

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Toni & Guy Reviews

35 Reviews
35 Reviews
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    Meet some amazing people, and some not-so amazing people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Toni & Guy part-time (more than an year)


    -Free hair services for self, family, and friends.
    -40% off most products.
    -Meet amazing, promising artists. Some clients are super sweet, and many lovely co-workers.


    -Overworked, underpaid. Wages based on TX wages which is barely enough for sharing a Los Angeles-based lifestyle with several others.
    -Favoritism and lack of consistency with rules.
    -Constantly making new and silly rules:
    ---front desk not allowed to have a garbage can. (Really?)
    ---front desk is supposed to wear horribly ill-fitting cheap vests, implemented rule AFTER hiring (Really??)
    ---front desk not allowed to sit (8 hour days of standing in place). (REALLY?)
    -Director doesn't do a great job with proper communication; reclusive and bullies.
    -When hired, was told I would make easy commission. Once hired, I was told it was next to impossible to make that commission.

    Advice to ManagementAdvice

    Look at my cons and find room for improvement.

    Before joining Toni&Guy as an employee, I regarded the company as a place I'd love to work. Over 5 years before getting hired, I was a client. I loved the people, and they loved me. Once inside, I've found it's not so glamorous.

    Treat your employees like people- not like slaves.

    Doesn't Recommend

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