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Trader Joe's Reviews

662 Reviews
3.4
662 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Trader Joe's Chairman and CEO Dan Bane
Dan Bane
420 Ratings
  1. 5 people found this helpful  

    Not a bad job for right-out-of-college or between careers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sign Artist
    Current Employee - Sign Artist

    I have been working at Trader Joe's full-time (more than an year)

    Pros

    The atmosphere is pretty laid-back and friendly. Benefits are good -- dental and vision for working at least 17.5 hours per week, full medical for working at least 30 hours per week -- and the company pays something like 75% of your premium. Paid time off is accrued as you work.

    They are pretty flexible about schedules. For the most part, you can decide what days and hours you work.

    Cons

    There is a major lack of organization and communication within the company. When messages are sent from corporate, they often don't make it all the way through the chain down to the lower employees, or they are really different when they get there. Hence, we will hear different messages from each mate, and I'm sure each store's mates are hearing different messages from each captain.

    Each store's art department is expected to find its own equipment and is given a very small budget to do so. Each store's computers and printers are provided by a central office, and most are 10+ year old machines that have been refurbished countless times. Transferring files to or from our computers is extremely difficult, because we can't access any websites except traderjoes.com, and most of the computers have no usb ports. Each store does have its own wifi signal, but its name is kept secret and it is undiscoverable by outside devices.

    Regional managers visit the store several times a year and make drastic decisions about our day-to-day operations without good reasons and without really seeing the effects.

    Almost everyone is required to work at least one weekend day. There is an "everyone does everything" policy, which mandates that every employee must work at the registers and/or stock merchandise, regardless of department or specialty.

    Advice to ManagementAdvice

    The people in charge at corporate and regional offices need to stop adding bureaucracy, broad safety policies, and broad employee conduct policies. They should trust their employees more. The company is starting to lose the independent, neighborhood co-op feel that made it so original and appealing in the first place. If they aren't careful, Trader Joe's will soon be just another grocery store chain full of disgruntled employees and fake smiles.

    Doesn't Recommend
    Neutral Outlook

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