U.S. Cellular Jobs & Careers in Des Moines, IA

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9 days ago

Agent Sales & Development Manager

US Cellular Urbandale, IA

- Develops strategies for results in partnership with agent principals and their key leaders; executes on growth readiness strategies. - Drives the… US Cellular


7 days ago

Sales Manager - Urbandale/Des Moines

U.S. Cellular Urbandale, IA

While operating with a business perspective, you will have the opportunity to utilize your knowledge and experience to maximize results and move the… U.S. Cellular


U.S. Cellular Reviews

544 Reviews
3.1
544 Reviews
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Kenneth R. Meyers
110 Ratings
  1. 1 person found this helpful  

    Was great at first, then everything changed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Wireless Consultant  in  Des Moines, IA
    Former Employee - Retail Wireless Consultant in Des Moines, IA

    I worked at U.S. Cellular full-time for more than a year

    Pros

    If you were in a secluded area that your ASM doesn't get to often, the culture is great. You can have great managers who shield you from what's really going on. The pay is excellent and the benefits are great. They really reward high performers. They have a dynamic organizational model and used to actually believe in it.

    Cons

    They don't listen to employees when they scream for help. If you're in a hostile environment, HR will tell you that you're making up stories in your head. If you are working too much and getting burnt out, they don't care. Also, they fire people for no reason. I was not fired, but I saw many people go for things that were completely unexplained. "Your work is no longer needed here" is wrongful termination. From everyone you've fired in the Des Moines area, I can't believe you don't have a law suit on your hands. You can't just fire people because they make more than what you could pay some shmuck. They bring in management from T-Mobile that believes in winning and winning alone, even if it requires you to be unethical. USC used to care about it's customers, now they only care about money. Terrible hostility from management and too much pressure to do more than humanly possible.

    Advice to ManagementAdvice

    Listen to your employees. Everyone deserves to have a voice, and you can't write of harassment and hostile work environment as fictional. DO NOT LET MANAGERS BE BEST BUDS WITH HR. That is a disaster! You need to get back to the DD and truly believe in it. You are letting your best people walk away from you after you give them all the tools and apply themselves at a company that cares about them. You have so much potential that you are wasting away for cheap labor.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO