U.S. Cellular

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16 days ago

Cashier Greeter - Part Time

US Cellular Waterloo, IA +3 locations

We consider this role the face of U.S. Cellular and the number one source of support for our Retail Wireless Consultants. Your passion for helping… US Cellular


U.S. Cellular Reviews

580 Reviews
3.2
580 Reviews
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Kenneth R. Meyers
122 Ratings
  1. 4 people found this helpful  

    Its Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Wireless Consultant in Milwaukee, WI
    Current Employee - Retail Wireless Consultant in Milwaukee, WI

    I have been working at U.S. Cellular full-time (less than an year)

    Pros

    The pay is good, you get to work with some good technology, and the free cell phone service is also an added bonus.

    Cons

    U.S. Cellular has a VERY poor and failing system, it never works and is extremely slow, which leads to frustrated customers. In my 8+ months with the company, I have yet to have a smooth transaction where the system works as it is suppose to- you are always on the phone with tech and the system also messes bills up daily. They give RWC's very little power on certain functions of the job, and we are constantly resorting to calling customer support or going to our leader. Your schedule changes all the time on absolutely no notice and you are forced to follow it.

    Advice to ManagementAdvice

    Admit your system failed and fix it or get a different one, give us more power to do our jobs, stop re-adjusting the commission structure to trends so that we make less money.

    Recommends
    Positive Outlook
    Approves of CEO

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