U.S. Cellular Jobs & Careers

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25 days ago

Retail Wireless Consultant - Part Time

US Cellular Monmouth, IL

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… US Cellular


29 days ago

Retail Wireless Consultant - Part Time

US Cellular Appleton, WI

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… US Cellular


19 days ago

Retail Wireless Consultant - Part Time

US Cellular Fond du Lac, WI

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… US Cellular


25 days ago

Retail Wireless Consultant - Part Time

US Cellular Oshkosh, WI

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… US Cellular


6 days ago

Retail Wireless Consultant - Part Time

US Cellular Green Bay, WI

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… US Cellular


2 days ago

Retail Wireless Consultant - Part Time – new

US Cellular Ames, IA

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… US Cellular


15 days ago

Retail Wireless Consultant - Part Time

US Cellular Tomah, WI

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… US Cellular


20 days ago

Retail Wireless Consultant - Part Time

US Cellular Ankeny, IA

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… US Cellular


6 days ago

Retail Wireless Consultant - Part Time

US Cellular Iowa City, IA

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… US Cellular


10 days ago

Retail Wireless Consultant - Part Time

U.S. Cellular Kennewick, WA

U.S. Cellular believes a sale is really a connection. It's an opportunity to understand the changing needs of your customer, and share your extensive… U.S. Cellular


U.S. Cellular Reviews

549 Reviews
3.2
549 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Kenneth R. Meyers
113 Ratings
  1. 1 person found this helpful  

    Poor leadership increases workload and stress for retail employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician/Retail Wireless Consultant
    Current Employee - Service Technician/Retail Wireless Consultant

    I have been working at U.S. Cellular full-time for more than 5 years

    Pros

    Pay, health benefits, and coworkers

    Cons

    Recent changes affected customers negatively. This made it tough for front line staff to help these customers. Almost no work life balance. As a retail wireless consultant you would be lucky to get more than one weekend off during a month, and it's rare to have two days off consecutively, unless you work part-time. Turnover is higher due to increased stress on the Retail Wireless Consultants. When some one is needed to fill in, vacation time can get cut or moved in order to meet the needs of store(which is fine if you haven't made any plans for your vacation). Huddles on Thursday mornings before the store opens, and sometimes a monthly Sunday meeting means having to come in on your day off to receive information that could have been disseminated one-on-one or via email.

    Advice to ManagementAdvice

    Most of what made U.S. Cellular great, and different from other carriers has been lost. This company is confused. USCC is still trying to hang on to its old ideals and practices(albeit poorly), while making changes that align with all major carriers. "Customer Service" and "Network Quality" were once very important, but cutting almost half of it's network team, almost all cashier greeters, and all service technicians means that everyone will do more with less. I wouldn't bother jumping on this sinking ship unless you are hoping for some sort of buyout pay from a larger carrier.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO