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16 days ago

IT Technical Manager

USAA San Antonio, TX

Manages one or more analytical, business or technical support activities. Authorizes and influences the development and delivery of business… USAA


USAA Reviews

3.7
943 Reviews
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USAA President and CEO Joe Robles Jr.
Joe Robles Jr.
701 Ratings
  • Great learning experience, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Insurance Agent in San Antonio, TX
    Current Employee - Insurance Agent in San Antonio, TX

    I have been working at USAA full-time (more than a year)

    Pros

    Warm and welcoming culture, appreciates new ideas, good pay and benefits

    Cons

    Too much focus on cross and up-selling was often distracting from providing best customer service

    Advice to ManagementAdvice

    Re-evaluate referral metrics as well as internal training programs

    Recommends
    Positive Outlook
    No opinion of CEO

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