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2,261 Reviews
2,261 Reviews
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UnitedHealth Group President, CEO, and Director Steve Hemsley
Steve Hemsley
893 Ratings
  • 1 person found this helpful  

    Helping everyone live healthier lives except the Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
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    Current Employee - Customer Service Advocate in Oklahoma City, OK
    Current Employee - Customer Service Advocate in Oklahoma City, OK

    I have been working at UnitedHealth Group full-time (more than 3 years)


    Free covered parking. Fair pay for entry level positions.


    There is a demand for "mandatory overtime". The attendance policy is such that I worked for 3 days before going to the doctor to find out I had H1N1. When I called in on Monday to say I wouldn't be in, my boss told me that it would be counted against me on my attendance and adherence because it is January. I came to work anyway (sorry for spreading my illness) Customer service is less important that how fast you take a call. If a customer has deep issues regarding their medications, you must rush them off the phone because the clock is ticking. The rewards they give for a job well done are things you would expect in a junior high school; candy, pizza and such. If you have a sick child, you are not allowed to take time off to care for their needs. You must work, unless you are lucky to be employed in California where the laws protect parents who need to care for their sick children.

    Doesn't Recommend
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