Veracyte Jobs & Careers in South San Francisco, CA

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13 hrs ago

Clinical Laboratory Scientist – new

Veracyte South San Francisco, CA

Veracyte is pioneering molecular cytology; we are dedicated to helping people avoid unnecessary invasive procedures just to get a diagnosis and to… Veracyte

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    Great company to work for; not so great customer care department management

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    Former Employee - Client Services Specialist in South San Francisco, CA
    Former Employee - Client Services Specialist in South San Francisco, CA

    I worked at Veracyte full-time (more than an year)


    Great opportunity to learn and grow with a start-up company and learning a different aspect of the biotech/healthcare industry


    Management for the customer care department is unorganized and unprofessional. Start-up companies are challenging to work with being that changes can occur frequently, therefore management should be more approachable when questions arise. Minimal growth opportunities and lack of support from upper management.

    Advice to ManagementAdvice

    Evaluate the retention rate to determine a plan of action to keep employees motivated to stay. Manage with professionalism and less emotion and be more respectful when communicating with the department.

    Doesn't Recommend

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