Verizon Wireless Jobs & Careers in Council Bluffs, IA

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4 days ago

Retail Sales Representative - Verizon Wireless - Council Bluffs IA - sign on bon

Verizon Wireless Council Bluffs, IA

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


4 days ago

Customer Service Representative - Verizon Wireless - Council Bluffs IA - sign on

Verizon Wireless Council Bluffs, IA

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


5 days ago

Retail Sales Rep - Verizon Wireless - Council Bluffs IA - sign on bonus

Verizon Wireless Council Bluffs, IA

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


4 days ago

Part Time Retail Sales Representative - Verizon Wireless - Bellevue NE - sign on

Verizon Wireless Bellevue, NE

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,403 Ratings
  1.  

    Bizzare, very very bizzare.

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    Former Employee - Retail Sales Consultant  in  Council Bluffs, IA
    Former Employee - Retail Sales Consultant in Council Bluffs, IA

    I worked at Verizon Wireless

    Pros

    Nice place to learn about all the cool smartphone tricks and games. Goof off and play Angry Birds or whatever when not helping customers.

    Cons

    Everyone seemed to hate most the customers. The "My phone just broke into a million pieces and it's your fault or "Why can't I get a new phone for free if I dropped this one in my coffee!!? or you messed up my bill" -type people ate up a ton of the salespeople's time. Can't tell you how many times someone in sales would ask me what a customer that just walked in wanted and if it wasn't a new phone they'd sneak back to the back or tell me to call one of the rookies up. Store Mngt is made up of a bunch of first timers who were good at making sales and have little clue how to drive sales or run the store -so they babysit and tell customers off that salespeople can't.

    Advice to ManagementAdvice

    Seperate your salespeople's main function from CSR's. Flush out managers who are just there to babysit and tinker with customers' phones. Train your salespeople a little better. Simple FAB techniques would have gone a long way in that store.

    Doesn't Recommend
    No opinion of CEO