Verizon Wireless Customer Service Representative Jobs & Careers

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9 hrs ago

Customer Service Representative – new

Verizon Wireless Mount Laurel, NJ +24 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


4 days ago

Customer Service Representative - Retail

Verizon Wireless Lafayette, IN +11 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


3 days ago

Experience Specialist-Customer Service Representative

Verizon Wireless The Woodlands, TX

Candidate must also be able to work at the new Exxoon Mobile Campus Store located at: 77 Springwoods Village Dr. Spring TX About Verizon Wireless We… Verizon Wireless


4 days ago

Customer Service Representative Verizon Wireless

Verizon Wireless Moline, IL +4 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


6 days ago

Bilingual Spanish Customer Service Representative

Verizon Wireless El Paso, TX

**NOW HIRING FOR OCTOBER** With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in… Verizon Wireless


3 days ago

Customer Service Representative - Sign on Bonus

Verizon Wireless Hilliard, OH

With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a… Verizon Wireless


2 days ago

Retail Customer Service Representative - Sign on Bonus – new

Verizon Wireless Mankato, MN +2 locations

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


5 days ago

Retail Customer Service Representative - Verizon Wireless

Verizon Wireless Erie, PA

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


6 days ago

Customer Service Representative - Call Center - Verizon Wireless

Verizon Wireless Lincoln, NE

Job Expectations: We’re looking for individuals who have a knack for solving tough problems and focus on delivering exceptional customer service to… Verizon Wireless


5 days ago

Customer Service Representative - Verizon Wireless - Kearney NE - sign on bonus

Verizon Wireless Kearney, NE

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless


Verizon Wireless Reviews

2,935 Reviews
3.3
2,935 Reviews
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Recommend to a friend
Approve of CEO
Verizon Wireless President & CEO Daniel Mead
Daniel Mead
1,412 Ratings
  1. 7 people found this helpful  

    Good company with bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Retail Store Manager  in  Seattle, WA
    Current Employee - Assistant Retail Store Manager in Seattle, WA

    I have been working at Verizon Wireless full-time for more than 8 years

    Pros

    Great Salary and benefits.

    Cons

    Retail hours are terrible. 7 A.M. Friday meetings are a joke and not productive at all. No one takes them seriously and goof around during calls to include the managers. Employees are very, very unhappy at their jobs. There is no employee retention or loyalty. There's no employee advancement either. They could care less if you go or stay. DM's are very into themselves and not so much into their employees unless of course you are really good looking. Sad to see that they hold themselves higher than God. Small talk with employees are fake and not personable. All they care is numbers and how they can chew some butt if you don't meet them. If you do well, they acknowledge you because it benefits THEM, but if you are average they give you no attention. No accountability for anyone. Company wide they have different standards for different people. Advancement defiantly comes with good looks and youth. Instead of rewarding managers for the work the sales people do on the floor, reward the employees instead. They do all the dirty work for you.

    Advice to ManagementAdvice

    Pay attention to your senior employees and provide them with advancement tools. They become stale because you don't give them the attention and acknowledgment they deserve. Get rid of the Friday meetings. They make no difference for anyone. Stop punishing employees but start rewarding them. Stop taking away benefits. I remember the old Verizon. It was good.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO