Verizon Wireless Jobs & Careers in Edgewater, NJ

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19 days ago

IT Business Analyst

Verizon Wireless Orangeburg, NY

• This is an IT Business Analyst position in our VISION billing system team. This is our largest application in VZW and is always being enhanced… Verizon Wireless


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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
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    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Pro in Albuquerque, NM
    Current Employee - Customer Service Pro in Albuquerque, NM

    I have been working at Verizon Wireless full-time (more than 5 years)

    Pros

    Great benefits! Flexible time off options. Getting to work with some truly dedicated people on a day to day basis.

    Cons

    Lets be frank. The Verizon Credo and what actually happens are two different animals. It is always Bottom line first, Customers second and employees get whatever is left.

    Advice to ManagementAdvice

    Follow your Credo. You cannot tell me that we "don't require a paper trail" to believe our customers but every day I hear the opposite. You cannot tell me that we "act with urgency" when we will suspend a customer for nonpayment for being 30 days past due but if we need to cut them a check it takes six weeks?
    Integrity may be at the core of who I am, but I'm more alone than I should be.

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