Verizon Wireless Jobs in Edgewater, NJ

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6 days ago

Retail Sales Representative

Verizon Wireless Secaucus, NJ +3 locations

With a rich understanding of VZW technology and services, you'll leverage this knowledge and expertise to: Analyze customer needs and present… Verizon Wireless

6 days ago

Managing Partner, Mobility Solutions

Verizon Wireless New York, NY +4 locations

The Managing Partner – Mobility Solutions manages a team of Sr. Solutions Specialists – Mobility to meet and exceed Wireless sales goals. The… Verizon Wireless

6 days ago

Cell Technician

Verizon Wireless Jersey City, NJ

• This position is responsible for the proper operation of a large group of Network Elements. Duties in support of interdepartmental objectives, to… Verizon Wireless

5 days ago

Wireless Construction Engineer

Verizon Wireless West Nyack, NY

Manage construction from initial site design through completed drawings including drawing review taking into account civil, structural, mechanical… Verizon Wireless

6 days ago

Coordinator - Network Engineering and Operations

Verizon Wireless West Nyack, NY

• Enhance communications between Sales, PR, Marketing and Network. Conduct monthly conference calls to discuss news sites, LTE deployments and… Verizon Wireless

5 days ago

Analyst-Finl Plng and Anlys

Verizon Wireless Morristown, NJ

80% Working cross-functionally with VES, WEST, and NEA internal M2M solutions architects and support teams in fulfilling orders for M2M Demo… Verizon Wireless

5 days ago

Senior Java Programmer

Verizon Wireless Warren, NJ

Join our Information Technology team where you will work on new technologies and find ways to meet our customers’ needs and make it easy for them to… Verizon Wireless

6 days ago

MTS III-Consultant Systems Engineering

Verizon Wireless Warren, NJ

MTS III-Consultant Systems Engineering wanted by Verizon Wireless (Warren, NJ). Act as lead for large scale projects, design & configuration of… Verizon Wireless

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    Retail Solutions Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales

    I have been working at Verizon Wireless full-time (More than 8 years)

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    I have worked for Verizon Wireless and Alltel since 2006. I have worked both in retail sales and in retail management. I am currently in retail sales. You can make a very good living working at Verizon, both in salary and in benefits. They match your 401k up to 6% currently and have done so as long as I have worked for them. The health and dental insurance are FANTASTIC, covering me and my family well beyond what was covered by other companies I have worked for. I do not have to pay extra premiums to have my spouse covered under my health plan. As far as working conditions, if you are trainable and willing to take instruction, you will do well with Verizon. You need to have a thick skin, as you are working face to face, toe to toe, eyeball to eyeball with the general public. You need to be good with people to do well in this job. Meet the needs of your customers and you will do well.


    There are times where we are taught questionable sales tactics by store management that can mislead customers. The sales goals that we are given can be quite aggressive. These aggressive sales goals can, with a management team that tries to get ahead using shortcuts, lead managers to try and take the easy road to reaching those goals. I have been told by managers that I am being up front with customers when I explain that they "can get their phone for $200 plus a $40 upgrade fee (hence spending $240 for their phone alone), or they can get their phone, a case, screen protectors, a car charger, and a Bose speaker for only $250". In reality, the customer is being put on the Verizon Edge program instead of a 2 year contract, and they don't need to purchase any accessories in order to get their phone via the Edge program. This is very misleading, as the customer is led to believe that they are getting these accessories included with the price of the phone. This is just one example of many instances I have witnessed at my store where customers are misled or facts were withheld in an effort to put a positive spin on a sales pitch.

    Not all management is this way, but I have witnessed this type of training in my store.

    Advice to Management

    Withholding information from customers in order to close sales is still dishonest and goes against the Verizon Code of Ethics and the Credo.

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