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Verizon Wireless Photos
- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at Verizon Wireless full-time (More than 3 years)RecommendsNeutral OutlookNo opinion of CEORecommendsNeutral OutlookNo opinion of CEO
It was great to be able to work with customers face to face and assist them with their billing and equipment issues.
The job changed from a customer focused position to a sales position that took away from the customer experience.
Advice to Management
Stop leaving the customer out of the equation as this is where the business base is derived from