Verizon Wireless Jobs in Lake Orion, MI

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Verizon Wireless Reviews

3.4
Rating Trends
Recommend to a friend
Approve of CEO
Verizon Wireless Chairman and CEO Lowell McAdam
Lowell McAdam
1,973 Ratings
  • Customer Service Rep.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Lake Orion, MI
    Former Employee - Customer Service Representative in Lake Orion, MI

    I worked at Verizon Wireless full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It was great to be able to work with customers face to face and assist them with their billing and equipment issues.

    Cons

    The job changed from a customer focused position to a sales position that took away from the customer experience.

    Advice to Management

    Stop leaving the customer out of the equation as this is where the business base is derived from


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