Verizon Wireless Jobs & Careers in Rocky Hill, CT

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4 days ago

Customer Service Representative

Verizon Wireless Wallingford, CT

With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job… Verizon Wireless

4 days ago

Retail Sales Representative

Verizon Wireless Waterford, CT

About Verizon Wireless We believe in the power of technology to solve just about anything. And we've put our sharpest minds to the task. Whatever… Verizon Wireless

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Verizon Wireless President & CEO Daniel Mead
Daniel Mead
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  1. 7 people found this helpful  

    Customer Service

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    Current Employee - Customer Service Pro in Albuquerque, NM
    Current Employee - Customer Service Pro in Albuquerque, NM

    I have been working at Verizon Wireless full-time (more than 5 years)


    Great benefits! Flexible time off options. Getting to work with some truly dedicated people on a day to day basis.


    Lets be frank. The Verizon Credo and what actually happens are two different animals. It is always Bottom line first, Customers second and employees get whatever is left.

    Advice to ManagementAdvice

    Follow your Credo. You cannot tell me that we "don't require a paper trail" to believe our customers but every day I hear the opposite. You cannot tell me that we "act with urgency" when we will suspend a customer for nonpayment for being 30 days past due but if we need to cut them a check it takes six weeks?
    Integrity may be at the core of who I am, but I'm more alone than I should be.

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