WellPoint Jobs & Careers in Worthington, OH

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7 days ago

Customer Care Representative I-III - Worthington, OH - 1/5

Wellpoint Worthington, OH

• Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims… CareerBuilder

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551 Reviews
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Joseph R. Swedish
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  1. 6 people found this helpful  

    It was a great place to work until the outsourcing started!

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    Former Employee - Customer Service Representative in Worthington, OH
    Former Employee - Customer Service Representative in Worthington, OH

    I worked at WellPoint full-time (more than 8 years)


    Great co-workers USED to work there.


    The company began outsourcing about 3 years ago and they have continued the mass exodus of employees from all locations since. Even the medical reviews are being done by nurses in India who have very little if any knowledge of the American Health Care Industry. There profits continue to increase but they have no regard for their employees, many of which have been loyal to this company for over 20 years.

    Advice to ManagementAdvice

    There has to be a way to still have profit without outsourcing so many American jobs to other countries.

    Doesn't Recommend
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    Disapproves of CEO

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